02036 330 370

Term & Conditions

These terms and conditions govern your use of our cash-for-cars website and the services available on it. This includes the online vehicle valuation tool. These Terms apply whether you access our Services via a computer, mobile device, or some other means.


By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.


If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.
Please ensure that you have carefully read the terms and conditions carefully before you use our website. Printing a copy of them is recommended for future reference.
We may update or amend these Terms and Conditions at any time without notice by changing this page. The updated Terms will be effective from the moment they are posted on our Website. By continuing to use our Website and/or Services you agree that you accept the updated terms and conditions. Our Valuation Tool has been designed to allow private individuals, or businesses wishing to sell a car on their own behalf to get a valuation of their vehicle and to give the opportunity to sell the vehicle to us.


Permission for the access and use of our Valuation Tool is only for personal, non-commercial purposes. Use of the Valuation Tool to obtain vehicle valuations for commercial purposes, for example to value vehicles that you plan to sell to a third party and not to us, is strictly prohibited. Use of the cash-for-cars website and services is only free of charge when it is not used for commercial purposes.


We monitor the use of our Valuation Tool, and use technology to inform us of any improper and commercial use. If we identify any improper commercial use of the Valuation Tool, we may charge you a fee for each unauthorised valuation you processed using our Valuation Tool (a "Commercial Online Valuation"). The cost per Commercial Online Valuation is £2.75.


We own and control all the copyright and other intellectual property rights in our website and the material on our website. In addition, all the copyright and other intellectual property rights in our website and the material on our website are reserved.
You may print the maximum of one copy of any page(s) from our website for personal use only. You may also download extracts solely for personal use.


We do not permit the modification of the printed paper or downloaded copies of any material from our cash-for-cars website. You must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. The Online Valuation presentation page gives you the option of altering any of the assumptions we have made and give additional details about your vehicle.
You are responsible for providing all requirements in order to access our cash-for-cars website and services. You are also responsible for using your own virus protection software. We do not guarantee that our cash-for-cars website and related content including the valuation tool will always be available without interruptions and/or without any bug, virus or fault.


We may suspend, withdraw, discontinue or change all or any part of our website, including your access to the website, for any reason, at any time and without notice.
You may link to the public pages of our cash-for-cars website as long as it is done in a fair and legal way and does not damage our reputation or take advantage of us or our Services. We reserve the right to determine what constitutes as damage. We do not permit any link to our website that implies our association, approval or endorsement.


We reserve the right to require you to immediately remove any link to our website at any time and we may withdraw any linking permission at any time.
Any links on our website to other sites and resources provided by third parties are information purposes only. We do not control the content third party sites or resources.


You must not do the following (this will allow us to continue providing our services as specified):

• transmit any material designed to interrupt, damage, destroy or limit the accessibility or functionality of our website or the services.
• attempt to gain unauthorised access to our website, the non-public parts of it, the server on which our website is stored or indeed any server, computer or database connected to our website, or from or through which the Services are provided.
• use any automated software, process, program, robot, web crawler, spider, data mining, trawling or other 'screen scraping' software, process, program or system.
• use our website or services to create, check, confirm, update, modify or amend your own or another person's databases, records or directories.
• use our website in any unlawful, fraudulent, offensive or abusive manner.
• attempt to copy our data or reverse engineer the Services and/or processes used on our website.
• do anything which might interfere with any other user's enjoyment of our website or services.


The minimum Online Valuation is £50.00.


An Online Valuation is not our offer to purchase the vehicle. The Online Valuation is a tool that provides an estimated value for your car, the price we may be willing to pay for it subject to a vehicle inspection. We always physically inspection of the Car before we agree to buy it. Once you have received an Online Valuation, you may book an appointment with us for an inspection. We always physically inspection of the Car before we agree to buy it.


If, on inspection of the vehicle at the Appointment, we consider that the value of the Car is affected by any aspect of its history or condition, including any unusual feature or customisation or anything which affects/ limits the assumptions we have made about the vehicle, the price that we may be willing to pay for it is likely to differ from the Online Valuation.


We are not obliged to purchase any vehicle that we provide an Online Valuation for or inspect (in particular we reserve the right to turn you away from an Appointment if you are selling the Car for commercial purposes, e.g. in the course of a motor trade business). You are not obliged to sell any car that we inspect.
The Online Valuation is guaranteed for seven days from its date of issue, subject to the inspection detailed above.
We guarantee that we are willing to buy every car we value. If there is a significant price change within the 7 day guarantee period, we will use reasonable endeavours to contact you to let you know that the Online Valuation has changed. We also endeavour to let you know what the new valuation is at least 24 hours before our inspection, so that you have the opportunity to cancel, should you choose to do so.


Only once the standard written purchase contract has been signed will there be a binding agreement to purchase the vehicle. Additional terms and conditions apply to the contract.


The following requirements apply during hand-over of the vehicle:


• All personal possessions must be removed from the vehicle. We do not accept responsibility for any personal possessions left in the vehicle once it has been handed over to us.

• At the time of making the Contract, we will expect you to hand-over the following:
• the vehicle's registration document (together with appropriate proof of purchase if requested by us)
• the vehicle's service history (if any)
• the vehicle's MOT certificate (if any)
• the vehicle's user manuals (if any)
• all copies of the vehicle's keys
• any relevant accessories including locking wheel nut, radio fascia and/or remote controls


In the event that you fail to comply with these hand-over requirements, you agree that we have the right to withdraw any offer to buy the Car with immediate effect, to rescind or terminate any Contract with immediate effect, and/or to indicate a revised Price at which we will be prepared to purchase the Car. If we elect to rescind the Contract, we will return the Car to you, and you will refund the Price to us.


Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Website or any content on it, whether express or implied.


We will not be liable to any user for any costs incurred, or loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:


(a) use of, or inability to use, our Website or Services;
(b) use of or reliance on any content displayed on our Website or produced by our Services;
(c) a virus, trojan, worm, logic bomb, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material (each a "Virus") due to your use of our Website or Services, or to your downloading of any content on it, or on any website linked to it;
(d) your use of websites linked from our Website or Services;
(e) booking, arranging, cancelling, or attending an Appointment.
We will not be liable for any delay or failure to perform any of any obligations under these Terms due to events or other matters beyond our reasonable control.
If you are a business user, please note that in particular, we will not be liable for:
(a) loss of profits, sales, business, or revenue;
(b) business interruption;
(c) loss of anticipated savings;
(d) loss of business opportunity, goodwill or reputation;
(e) any indirect or consequential loss or damage; or
(f) our dealings with you resulting in any loss of opportunity, profits, sales, or revenue, goodwill or reputation.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and please note that in particular we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

You will compensate us in full for any losses or costs, including reasonable legal fees, we incur as a result of (i) any breach by you of these Terms; (ii) your use of our Website or Service in violation of any law; or (iii) infringement of the rights of another person.

If any term of these Terms is held to be illegal, invalid or otherwise unenforceable, the remaining parts of the Terms will continue to be enforceable.

You may not assign, sub-license or otherwise transfer any of your rights or obligations under these Terms to any other person.
These Terms do not give rise to rights that are enforceable by any person who is not part to these Terms.
If we do not exercise or enforce a right under these Terms against you at any time, this does not prevent us from doing so at a later date.

Contractual limitations and exclusions of liability are regulated and controlled by law, and the courts may rule that particular limitations and exclusions of liability in contracts are unenforceable. The courts are particularly likely to intervene where a party is seeking to rely on a limitation or exclusion of liability in its standard terms and conditions, but will also sometimes intervene where a term has been individually negotiated. The courts may be more likely to rule that provisions excluding liability, as opposed to those merely limiting liability, are unenforceable. If there is a risk that any particular limitation or exclusion of liability will be found to be unenforceable by the courts, that provision should be drafted as an independent term, and be numbered separately from the other provisions. It may improve the chances of a limitation or exclusion of liability being found to be enforceable if the party seeking to rely upon it specifically drew it to the attention of the other party before the contract was entered into. Exclusions and limitations of liability in UK contracts are primarily regulated by the Unfair Contract Terms Act 1977 ("UCTA"). Contracts regulated by UCTA cannot exclude or restrict a party's liability for death or personal injury resulting from negligence (Section 2(1), UCTA). Except insofar as the relevant term satisfies the requirements of reasonableness, such contracts cannot exclude or restrict liability: (i) for negligence (which includes a breach of an express or implied contractual obligation to take reasonable care or exercise reasonable skill) (Section 2(2), UCTA); or (ii) for misrepresentation (Section 3, Misrepresentation Act 1967). In addition, if a contract is regulated by UCTA, and one of the parties is dealing on the other's written standard terms of business, then except insofar as the relevant contractual term satisfies the requirements of reasonableness the other party cannot: (i) exclude or restrict his liability in respect of a breach of contract; or (ii) claim to be entitled to render a contractual performance substantially different from that which was reasonably expected of him; or (iii) claim to be entitled, in respect of the whole or any part of his contractual obligation, to render no contractual performance at all (see Section 3, UCTA). UCTA includes various other restrictions, particularly in the case of contracts for the sale of goods and contracts under which possession or ownership of goods passes. If you wish to try to limit/exclude for liability in respect of reckless, deliberate, personal and/or repudiatory breaches of contract, you should specify this in relation to the relevant provision (for example, using the following wording: "The limitations and exclusions of liability in this Clause [number] will apply whether or not the liability in question arises out of any reckless, deliberate, personal and/or repudiatory conduct or breach of contract"). In many circumstances, however, the courts will find these types of limitations and exclusions to be unenforceable. Somewhat different rules apply to limitations of liability in contracts with consumers, and these provisions should not be used in relation to such contracts. These guidance notes provide a very incomplete and basic overview of a complex subject. Accordingly, you should take legal advice if you may wish to rely upon a limitation or exclusion of liability.
The following additional terms also apply to your use of our Website:

Privacy & cookies Policy, which sets out the terms on how we use your personal data collected or provided including cookies.


BR1, BR2, BR3, BR4, BR5, BR6, BR7, BR8, CR0, CR2, CR3, CR4, CR5, CR6, CR7, CR8, DA1, DA14, DA15, DA16, DA18, DA2, DA4, DA5, DA6, DA7, DA8, E1W, EC1A, EC1M, EC1N, EC1R, EC1V, EC1Y, EC2A, EC2M, EC2N, C2R, EC2V, EC2Y, EC3A, EC3M, EC3N, EC3P, EC3R, EC3V, EC4A, EC4M, EC4N, EC4R, C4V, EC4Y, KT10, KT17, KT18, KT19, KT20, KT21, KT22, KT23, KT24, KT9, RH1, RH2, RH3, RH4, RH5, RH8, RH9, SE1, SE10, SE11, SE12, SE13, SE14, SE15, SE16, SE17, SE18, SE19, SE20, SE21, SE22, SE23, SE24, SE25, SE26, SE27, SE3, SE4, SE5, SE6, SE7, SE8, SE9, SM1, SM2, SM3, SM4, SM5, SM6, SM7, SW10, SW11, SW12, SW13, SW16, SW17, SW18, SW19, SW1A, SW1E, SW1H, SW1P, SW1V, SW1W, SW1X, SW1Y,SW2, SW20, SW3, SW4, SW5, SW6, SW7, SW8, SW9, TN13, N14, TN16, W11, W12, W14, W1B, W1C, W1D, W1F, W1G, W1H, W1J, W1K, W1S, W1T, W1U, W1W, W2, W4, W6, W8, WC1A, WC1B, WC1E, WC1H, WC1N, WC1R, WC1V, WC1X, WC2A, WC2B, WC2E, WC2H, WC2N, WC2R.